A Quality Move from a Quality Wichita Falls Moving Company

The quality of a move is just as critical as the payment associated with it, if not more. You don’t want to leave your possessions to the hands of Wichita Falls movers who aren’t following how useful their methods are. That’s a potential disaster in the works and raises the odds of your goods being broken throughout transit. Here at A-1 Freeman Moving Group, we’ve got a large focus on ensuring we support our customers with the finest Wichita Falls moving experience they can possibly have amid an already hectic time.

customer service is critical in moving companies We succeed in this as a result our Quality Assurance Program. A large portion of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to every one of our clients so that we can keep track of how capably we performed all through our processes. It has questions that deal with every step in the process starting with the initial sales call all the way till the final delivery. This permits us to get feedback straight from the folks whose opinion most valuable, our clients!

We look over all of these data points in an effort to paint an overall image of how we’re performing. If we see that there’s a step that’s experiencing some pain, we’ll be able to rectify our technique and get the problem fixed for the next time. By constantly bettering our techniques, we’re able to stay on top of the food chain when it comes to giving dependable, first-rate customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, make sure you’re partnering with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


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