Relocating? Five Questions to Ask Your Mover
By Julie DeLong, A-1 Freeman Moving Group
Who will be my main contact point during my move?
You will want to be sure you have the contact info for your customer support coordinator so you can check in as well as let them know if there are any adjustments on your end. It's also wise to obtain the driver's contact number, if you happen to need to contact them directly regarding loading or delivery specifics. Finally, be sure and request an afterhours contact in case something unanticipated happens after 5pm or on the weekend and you have to talk to someone right away.
Are there extra charges over the written estimate?
A lot of moving companies will give you an itemized written quote of all the charges you will incur. Make sure to read through this document completely and know very well what is included and what is not. For instance, certain movers don't include empty carton pickup within their pricing, which may result in additional costs. If there is something on the moving quote which you don't have an understanding of, check with your relocation consultant or customer service coordinator for clarification.
When can I expect my possessions to be delivered?
The last thing you want to do is wait for days or even weeks for your things to reach your new residence. Your moving company should be able to supply you with a good idea of when your items may arrive. Generally a delivery window is available until your things are loaded then, the driver will be able to supply a more accurate delivery date. You will also want to find out how they will handle details in case they will be delayed as a result of unanticipated scenarios.
Will there be anything that cannot be shipped with your moving company?
For the most part, relocating your home implies moving your household furniture, personal things, garments, as well as other stuff for the house. These should not be an issue. Having said that, there are several items, such as flammable or explosive products, that simply cannot go on the moving truck. And there are other things that it may be advisable to self-transport, such as cash, jewelry, collectibles, artwork, along with other valuable pieces.
What protections do you have in place due to COVID-19?
You must do everything that you can to protect your family's health and well-being. The very last thing you are looking for is a lax team interacting with your family and items. Be sure that your mover and crew are sticking to appropriate protocols, wearing face masks, washing hands, as well as social distancing.
Choose the Right Mover
You are ready for a fresh life in a new area and all that's left is to pack up and move everything there. Doing the work yourself is a chore. Asking relatives and friends to help is difficult. Working with a professional mover in Wichita Falls, on the other hand, can be straightforward and pain free. At A-1 Freeman Moving Group in Wichita Falls, we understand just how essential it is for you to trust your movers entirely. We assure you that we are prepared, capable, and pleased to offer you exceptional moving services. Call us today!
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